Forgot Password
Contents
- Prerequisites
- Reset password with E-Mail
- Reset password with Phone number
- Forgot username
- If registered with Google/Facebook
Prerequisites
- E-mail or Phone number- Username
You have to signed-out first
Reset password with E-Mail
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1. Click here or Sign-in/Register → Forgot Password → E-mail
2. Type E-mail of your account
3. Go to your inbox, find E-mail with title "Sign in to 2TH" or "Sign in to 2th.me" then click a link in E-mail
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Note: this link only work once time
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4. Follow the onscreen instructions to reset your password
Reset password with Phone number
Only work with account without E-mail address if your account had an E-mail please reset with E-mail1. Click here or Sign-in/Register → Forgot Password → SMS
2. Type Phone number of your account and finish the captcha
3. Type your 6 digits OTP code
4. Follow the onscreen instructions to reset your password
Forgot username
Contact us by E-mail with title Forgot username, we'll find your username matched with your E-mailIf registered with Google/Facebook
If you been registered with Google/Facebook and never Link your E-mail and set password you'll not able to reset password. you'll have to sign-in using your Google/Facebook account only.